A possible workaround for this is to create a matching header rule (It includes these words in the message header.) instead - and enter the alternate address as the matching words.Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for WindowsMacOS) - Incorrect Authenticated Account document and see if the problem is resolved.OneDrive for Business: known issues support Wisc Account Administration site: known issues support Google Apps: known issues support WiscList: known issues support Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above.
All clients or multiple clients The issues listed below apply to all or multiple emailcalendar clients. Cannot respond to SMIME encoded emails in Outlook on the web Individuals who receive an email that is signed with a security certificate, may not be able to respond or forward that message when using the Outlook on the web client. The UW-Madison Office 365 team is working with Microsoft for a solution. Workaround: Use a desktop client to answer SMIME encoded email. Cannot print calendar in Outlook on the webs new interface as of 092019. Workaround 1: Print calendar using the browser option instead of using the print option in Outlook on the Web. Microsoft recommends voting for the option to print calendars in Outlook on the webs new interface here. When editing a single instance of a recurring event, the edited event may not appear appropriately for invitees of that event. In order to prevent this and any possible data corruption of your calendar from occurring, we recommend that if you would like to edit a single instance of a recurring event, delete that single instance from the recurrence and create a new event where the deleted instance would have taken place. Unable to viewopen attachment Certain attachment types are blocked in Office 365. If you are unable to view or open an attachment, please review this document to verify that the file type is not blocked. If a resource calendar is set to auto-accept meeting invitations, the titlesubject of the event will list the name of the organizer when the resource calendar is viewed This only occurs only if the resource calendar is invited to the event. If the event is scheduled on behalf of the resource -- i.e., the resource calendar creates the meeting -- this will not occur. There are two ways to work around this issue: Use the resource calendar to create the meeting. In order to do this, you will need at least read and write permissions to the resource. Select your client below for instructions: Office 365 (Outlook on the web Outlook for WindowsMacOS) - Work On Behalf of a Resource Calendar Disable auto-accept for the resource calendar: Office 365 - Configure Resource Scheduling OptionsSettingsPermissions Desktop versions of Outlook may display some emails in CJK characters (aka. Chinese characters, Han characters, kanji, etc.) Open the problematic email in Outlook, click Actions Other Actions Encoding, and then change the encoding to Unicode (UTF-8). If the CJK characters still appear, you will need to open the email in an Outlook desktop client and change the encoding. Filtering based on which alternate address in the To field does not produce the expected results. The reason for this is because when the message is received and processed within Office 365, the alternate address is replaced by the primary address of the account.
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